Alexandra Pacher PhD, DipCouns, MBACP

Counselling and Psychotherapy in Teddington, London

Privacy Policy

This privacy policy outlines how we use and safeguard any information you provide when using our website. We are dedicated to ensuring your privacy.


If we request certain information that allows us to identify you while using our website, you can be assured that it will only be used in accordance with this privacy statement.


We may periodically update this policy, so please check this page regularly to ensure you are comfortable with any changes.


Information collected by our website

What we collect: When you visit our website, we may collect information like your name, email address, phone number, and address. This information helps us understand your needs and provide you with more information about the products or services you have requested.

 

We also use this information to improve our products and services. Occasionally, we may contact you for market research purposes, usually by email. We may also use your information to customise our website based on your interests.

 

  • Controlling your personal information: We will not share your information with any third parties unless you give us permission, or it is required by law. You can choose to turn off cookies, which are small pieces of data that help us analyse website traffic. Cookies don’t give us access to your computer or any personal information about you, except the data you choose to share with us. If you believe any information, we hold about you is incorrect or incomplete, please write to or email us at the address provided. We will promptly correct any errors.

 

  • Website security: We are committed to keeping your information secure. To prevent unauthorised access or disclosure, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

  • External links: Our website may contain links to other websites. However, once you click on these links and leave our site, we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting those sites. These sites are not governed by this privacy statement.

 

You should exercise caution and look at the privacy statement applicable to the website in question.


Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:


  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.


  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.


  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).


  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.


You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title and Name 

Purpose

_lscache_vary

This cookie is used to optimise the serving of cached pages to users based on their custom preferences or browsing behavior. It helps enhance website performance and load times.

PHPSESSID

This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.


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Privacy Policy